Freelancing isn’t just a side path anymore. It’s become a core part of the creative economy, and makes up a huge amount of our placements at Craft.
17,000
Last year alone, we sourced and placed over 17,000 days of freelance support across 14 countries.
For many creatives, it offers something permanent roles don’t, whether that’s flexibility and variety, or the chance to shape your own career. But knowing how to become a freelance creative and actually making it work are two very different things.
We speak to freelancers every day, from those just starting out to fractional creative leaders making the leap from full-time roles. Some people do succeed by taking that leap of faith, but there’s no doubt that the best way to go into freelancing is to be prepared for the good, the bad and the totally unexpected.
If you’re thinking about moving into freelancing but don’t know where to start, we’ve pulled together some honest and practical advice to help you get started, from building your portfolio to finding freelance creative work and setting your rates with confidence.
Is freelancing right for you?
Before anything else, it’s worth being honest about whether freelancing actually suits how you like to work…
Yes, a freelance creative career gives you autonomy, but it also comes with responsibility.
You’ll need to be able to manage your time, your workload, and your pipeline – all at once.
The traits we see in successful freelancers tend to include strong self-management, adaptability across different teams and briefs, confidence in decision-making, and the ability to get up to speed quickly.
There are trade-offs too. Income can fluctuate, and there’s more pressure to keep work coming in but, for many creatives, the variety and pace more than make up for it.
Switching to freelance isn’t the same as just switching jobs. It can really change how your career grows.
Identify your niche as a creative
One of the biggest misconceptions is that going freelance means being able to do everything. In reality, the opposite is true.
The freelancers who stand out are usually clear on what they do best, whether that’s brand identity, motion, illustration, or product design.
Specialising doesn’t limit you. It actually helps you position yourself more clearly and attract the right kind of clients. You can certainly command stronger freelance design rates when you’re offering a clear skillset.
You don’t need to lock yourself into one thing forever, but having a clear starting point gives your freelance career something to take root in.
Build a freelance-ready portfolio
Your portfolio is your most important tool when it comes to finding freelance creative work.
We always advise against just showing everything you’ve ever done. Instead, you should focus on the kind of work you want to keep doing, as well as demonstrating your thinking and process alongside the outcomes and impact of the work.
Keep it simple, fast to navigate, and easy to understand. Clients and recruiters are often reviewing portfolios quickly.
If you’re not sure where to start, platforms like Pitch, Webflow or a simple Figma showcase can work well. And if you want a second opinion, working with creative recruiters (like us) can help. We review portfolios every day and know what clients are looking for.
Set your freelance rates (and understand UK benchmarks)
Pricing is one of the biggest hurdles when starting freelancing as a designer, but there are three key things to remember that will make it easier to determine.
Your rate should reflect:
- Your experience level
- The complexity of the work
- The skillset you bring
Typical freelance design rates in the UK vary widely depending on discipline and experience, but underpricing is one of the most common mistakes we see.
It can be tempting to go low to win work early on, but that often makes it harder to raise your rates later. Think of your rate as part of how you position yourself. It signals value as much as it reflects experience.
Sort out the boring-but-important stuff
Across the board, there’s one thing that creatives often neglect, and it’s the dreaded admin. Unfortunately, it’s pretty unavoidable if you’re a freelancer.
To get set up properly, you’ll need to:
Decide how you want to structure your work: most freelancers register as self-employed (UK) AKA sole proprietor in the US, which is the simplest route.
Alternatively, you can set up a limited company (UK) or LLC (US), which offers more tax flexibility and liability protection but comes with more admin. Some designers also work through an umbrella company, which handles tax and invoicing on your behalf; that’s useful if you’re just starting out and want to keep things simple. If you’re unsure which suits you, it’s worth a conversation with an accountant before you start.
Set up invoicing: tools like QuickBooks or FreeAgent make this straightforward. A proper system means you get paid on time and have a clear record of your income come tax season.
Understand your tax responsibilities: as a freelancer, no one is deducting tax on your behalf, so you’ll need to set money aside as you earn. In the UK, you’ll file a Self Assessment return annually and we recommend to save 25-30%. In the US, you’ll owe federal and potentially state income tax on top of self-employment tax, so the percentage varies; speaking to an accountant early is worthwhile in either market.
Have clear contracts and terms in place: A contract protects both you and the client, and sets expectations around scope, revisions, payment terms, and ownership of work / IP. Save your contracts with the same rigour you would back up work. Understand them; yes, ChatGPT or Claude is your friend here, making it easy to compare contracts or understand what you’re signing up to.
Consider insurance: known as professional indemnity in the UK and errors and omissions (E&O) in the US, this covers you if a client claims your work caused them a financial loss. It’s not always legally required, but some clients will expect it.
It’s definitely not the most exciting part and it can seem overwhelming, but getting this right early on gives you a much stronger foundation to grow from.
Our freelance team, sourcing talented people for studios across the globe, day in, day out
How to find freelance creative work
This is the question most people ask first: how do you get freelance clients?
In reality, it’s usually a mix of channels:
- Working with creative recruiters
- Reaching out to agencies and studios
- Posting and engaging on LinkedIn or Instagram
- Staying in touch with past colleagues and clients
Consistency matters here, and we’ve seen firsthand that the freelancers who stay busy are usually the ones who keep their network warm, even when they’re fully booked.
Opportunities tend to grow from relationships, so it’s worth planting those seeds early.
Deliver like a pro: what clients actually care about
Getting the work is one thing. Getting asked back is another.
The freelancers who build long-term relationships tend to be reliable and responsive, quick to understand briefs, and also great at slotting into teams with minimal friction.
Remember, clients aren’t just hiring your creative ability. They’re hiring how easy you are to work with. Being adaptable and trustworthy is what sets great freelancers apart. In fact, most of our freelance bookings aren’t a one day thing like you might assume; most bookings are extended or repeated.
A career that grows with you
Becoming a freelance creative isn’t about having everything figured out from day one. It’s about building something gradually by testing, learning, and refining as you go.
With the right preparation, it’s a career path that offers real flexibility, variety, and long-term potential.
And if you’re looking for freelance opportunities or want support navigating the market, our team at Craft is always here to help.
Looking for freelance roles? Get in touch with us right here.