Embedded inside a global sportswear brand's eCommerce transformation, you'll own the user research strategy for one of the world's most recognised digital retail estates. The studio behind it is a Leeds-based product design consultancy that works as a partner rather than an agency - sitting inside the client's process rather than alongside it.

Their client lead credits them with building "a killer foundation" for the brand's digital transformation. That's the canvas you'd be researching against.

The Role
You'll own and shape the user research strategy across the full product lifecycle from discovery to alpha, beta and live, for global webshops, apps and multi-channel campaign work. That means designing research scripts, running and moderating qualitative sessions, and reading both qualitative and quantitative data closely enough to turn it into decisions teams can act on.

You'll work directly alongside UX and UI specialists in an agile, multidisciplinary setup, defining and optimising experiences across different regions, audiences and channels. The point of the role is influence: research that shapes design and delivery, not insight that gets absorbed into someone else's deck. Your thinking carries through to what gets built.

The Package
£45,000 - £50,000
Remote-first, with one day a fortnight in the Leeds studio
25 days holiday, plus bank holidays
Well-being budget for physical and mental health
Two paid volunteer days per year
Business and merit-based performance bonus

The Person
You're a UX Researcher from an agency, consultancy or product studio, with a consulting background and the polish to advise clients directly. Your portfolio leans toward eCommerce retail, ideally at scale and across global or multi-region audiences.

Fluent in both qualitative and quantitative methods, strong in Google Analytics, and comfortable owning research end-to-end is exactly what we're after. You understand the difference between what users say they want and what they actually need - and you're ready to own a strategy rather than execute someone else's.