A global packaging and brand experience company is taking significant work from established agencies on major FMCG accounts. Following their recent merger, they’re handling everything from eCommerce to redesigns for household names across biscuits, snacks and beverages. The business has grown so rapidly that accounts previously managed by one person now require four full-time team members.

The Role
You’ll own strategic client relationships across a portfolio of 20 - 25 mainstream FMCG brands, acting as the primary contact for brand managers from brief through delivery. This means translating client requirements into creative briefs, managing project timelines, scheduling studio resources, and tracking budgets across concurrent workstreams. You’ll handle everything from strategic redesigns to adaptive work and point-of-sale executions.

The account has genuine strategic components - brand architecture, portfolio thinking, pipeline planning extending to 2027 - alongside high-volume operational delivery. You’ll work across the full spectrum of projects: different briefs each week spanning biscuits, snacks and chocolate categories. The role demands initiative and commercial thinking; you’ll need to take ownership without constant direction while contributing creative input alongside designers.

You’ll report to an Account Director and work within a 45-person London team that maintains a boutique feel despite being part of a global network of 42 offices. The volume is significant and sustained - this is for someone who thrives on managing multiple projects simultaneously.

The Package
£40,000 – £43,000
Hybrid working: 3 days working from home
Flexibility to visit client or agency offices as needed

The Person
A Senior Account Manager with 3 - 4 years’ experience in food packaging, specifically chocolate, biscuits and snacks. You’ve worked across multiple SKU projects at an established packaging design agency on prominent FMCG brands. You understand the pace and volume that food brands demand, and you’re comfortable juggling strategic redesigns alongside adaptive execution work.