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Resource, Traffic & Operations Manager

Manchester

£35-50k Permanent

Reference

887059
Operating at a global scale while keeping its entrepreneurial edge - this agency is out there winning awards for campaigns that span some of the world's most recognised sportswear brands while maintaining the agility and creative ambition that produces standout work. 

Their recent award for premium retail branding and high-profile campaign launches featuring international football talent signal a studio in growth mode, building on direct relationships with tier-one clients that most agencies this size never access.

The Role
You'll orchestrate the entire creative production flow, balancing daily resource allocation across global client campaigns while building the operational backbone that lets a creative boutique scale without losing what makes their work exceptional. Own agency-wide capacity planning from daily allocation to six-month forecasting, chairing stand-ups to identify bottlenecks and rebalance priorities as they shift. 

You'll validate incoming briefs for completeness and realistic timelines, then mediate between account urgency and creative thinking time - solving the fundamental tension that determines agency profitability, as well as maintain a skills matrix that matches projects to team expertise and passion, not just availability, while flagging over-servicing that erodes margins. 

Beyond scheduling, you'll architect the agency's workflows, defining processes from lead intake to file archiving and auditing for unnecessary friction and managing the end-to-end freelance model, identifying capability gaps and recruiting external talent. Lastly, you’ll take the lead on operational onboarding and overseeing studio operations: facilities, suppliers, equipment, and systems.

The Package
£35,000 - £50,000 
On-site working four days per week
Annual pay review and company performance bonus
Plenty of learning and development opportunities
Creative and supportive environment
Friendly and social team

The Person
A Senior Traffic or Resource Manager with 5+ years at a creative or integrated agency, experienced in complex scheduling across multiple high-pressure client campaigns. You'll have mastered resource allocation at a mid-size agency but want strategic influence over operational systems and freelancer networks, comfortable managing both upward to directors and downward to creatives.

A more diverse team is a more creative team

It’s our job to build teams of people, and we’re proud to bring together a global network of diverse talent.

All applicants will be considered without regard to race, nationality, religious persuasion, sexual orientation, sex, marital or parental status, physical ability, gender, or age.

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